This privacy policy outlines how we collect and use your information.
Information You Provide
You may share personal contact information with us in various ways, including submitting property inquiries, communicating via email, completing surveys, entering competitions, writing reviews, providing feedback, or reporting issues. We store your personal data only after you consent by agreeing to our terms and conditions on the relevant form.
Information We Collect
We automatically gather metadata from your web browser, which includes details such as the type and version of your browser, device make and model, your IP address, referral domain, and browser language settings.
How We May Share Your Personal Information
When you send a property inquiry through Enchanted Homes, we provide your name, email, and phone number to agents. Once this information is shared, the agent’s own privacy policy governs its use. We also share data about your visits with analytics and search engine providers to enhance our services. This data may include your IP address, pages visited, and browser type, but does not include any personal identifiers like your name or email address. We may share your metadata with advertising networks to display relevant ads. If Enchanted Homes or its assets are acquired, your user data will be included in that transfer. We may disclose your personal information if we receive professional advice or are required to do so by a government or regulatory authority.
How We Use Your Personal Information
We use your information to fulfill requests, such as forwarding property inquiries to agents or developers. We may provide you with information about Enchanted Homes services that might interest you. Marketing emails we send will include an option to unsubscribe. We aim to enhance your experience by ensuring content is presented effectively for your device and delivering relevant advertising on our site and others operated by Enchanted Homes. We also use your information for internal business purposes, including data analysis, troubleshooting, testing, and research.
Storing Your Personal Information
We may store your information on secure servers located globally. By submitting your personal information, you consent to this transfer, storage, or processing. Regardless of where our servers are located, we utilize approved data transfer mechanisms to protect your personal information. While we employ strict procedures to ensure your data’s security, we cannot guarantee complete security. Any data you send to us is at your own risk. If you have a password for accessing certain areas of our website, you are responsible for keeping it confidential and should not share it with anyone.
Requesting Data Deletion
We retain your personal information as long as necessary for the purposes for which it was collected. If you wish to have your information deleted from our servers, please contact us.
Cookies
We use cookies to differentiate you from other users of Enchanted Homes. This allows us to customize your experience, such as remembering your preferred currency or favorite properties. The Google advertising network uses cookies to track your activity (including pages visited) and gauge your interests, in accordance with their own privacy policies.
Links to Third-Party Websites
Our website may contain links to other websites; this privacy policy does not apply to those external sites, and we do not take responsibility for their content. Please review the privacy policies of any other websites before submitting personal information.
Contacting Us
Any changes to this policy will be posted on this page. If you have any questions regarding this privacy policy, please feel free to contact us.